Setup
VMware vCenter 5.5 Update 2e
SRM 5.5.1
Issue
SRM Sites Unable to Connect
Analysis
Upon troubleshooting, we have noticed that customer has upgraded their vCenter server from 5.5 U2e to 5.5 U3b.
In vCenter 5.5 U3b, SSLv3 is disabled by default due to POODLE vulnerability. Due to this upgrade SRM (version 5.5) lost SSL connectivity to vCenter server which meant SRM service will not start
Resolution
To fix this issue, we need to upgrade SRM from 5.5 to 5.8.1
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